Workday Announces Sana for IT Service Management and New Travel Agent
6 Articles
6 Articles
Workday extends Sana AI to ITSM after HR, finance
Workday conversational AI platform Sana for Workday is now ready to talk about IT Service Management (ITSM) automation as part of the company’s broader effort to help enterprises streamline workflows, especially across HR and finance, with autonomous AI agents. The new Sana for ITSM capabilities are intended to automate workflows for employee on- and offboarding, access changes, and everyday IT requests. Another new addition, the Travel agent, c…
Workday brings AI agents to IT service management and travel
Enterprise management software company Workday Inc. is expanding beyond core human resources and finance with new artificial intelligence agents for information technology service management and travel. In an announcement today, Workday launched two new AI agents for Sana, the company’s AI-powered platform for knowledge discovery and work automation. The offerings include the IT service management […] The post Workday brings AI agents to IT serv…
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