Verizon outages reported across U.S.
The outage lasted over seven hours, impacting more than 1.5 million Verizon Wireless customers nationwide, with no cause disclosed and ongoing engineering efforts to restore service.
- On Jan. 14, Verizon Communications Inc., the nation's largest wireless carrier, confirmed a nationwide outage impacting wireless voice and data services beginning about noon ET, first acknowledged on social media at 1:07 p.m.
- Verizon said engineering teams remain fully deployed and focused on the interruptions, working to identify and solve the issue on Jan. 14, while it did not see an indication of a cyberattack.
- Downdetector recorded over 1.5 million reports, with user reports peaking just over 180,000 and up to 175,000 customers seeing "SOS" mainly in eastern U.S. cities including New York City and Chicago.
- After resolving the outage, Verizon advised affected customers to redeem a $20 t credit via the myVerizon app, with a text notification when available.
- Washington, D.C. warned that Verizon outage may affect 911 calls and urged using other carriers; Krispy Kreme responded with free doughnuts, saying 'Some days need a sweet backup plan you can rely on'.
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Verizon Outage Chaos: Over a Million Reports Filed as Service Fails Nationwide
This article was originally published by Cassie B. at Natural News. Verizon suffered a major nationwide service outage affecting hundreds of thousands. Customers were left unable to call, text, or use data for hours. The outage prompted emergency advisories in major cities like New York. Verizon apologized and will issue credits, but did not reveal the cause. This follows a similar 2024 outage and raises concerns over cost-cutting versus r…
NEWS HEADLINES: Verizon to issue $20 credits after Wednesday’s 10-hour nationwide service outage – One America News Network
A sign is posted in front of a Verizon store on in San Francisco, California.(Photo by Justin Sullivan/Getty Images) OAN Staff Cory Hawkins 2:33 PM – Thursday, January 15, 2026 Verizon has announced that it is issuing a $20 account credit to all customers impacted by Wednesday’s nationwide outage. The 10-hour disruption, which left users in “SOS mode” and interfered with some 911 services, prompted a formal apology from the telecom giant on Thur…
How to get your $20 credit from Verizon following nationwide outage
Verizon is quickly working to make amends with people who were affected by the wireless data and voice service outage across the U.S. on Wednesday. The company announced it will give impacted customers a $20 credit for the inconvenience.
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