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TIMES SHOPPER | Poor telephone customer service in Fiji is common
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TIMES SHOPPER | Poor telephone customer service in Fiji is common
Bula Vinaka, shoppers, Have you ever called an office only to be stuck on hold, trapped in long menus, or listening to automated voices that never lead you to a real person? You’re not alone. Customer service in Fiji is slack. Across offices many people feel answering machines have replaced genuine human connections. Callers want someone who understand their issues—not endless button-pressing and being cut off. And when you’re using mobile credi…
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