Ryanair Warned It Cannot Refuse Boarding with Physical Boarding Passes
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5 Articles
The ANAC also warns that the airline should not impose tax payments for the acquisition and use of paperboard cards.
Ryanair Softens Stance On Paper Boarding Pass Ban After European Regulators Put Airline On Notice
Ryanair has been forced to soften its stance on banning paper boarding passes and forcing passengers to download a digital version on the airline’s mobile app after European regulators put the low-cost carrier on notice. On November 12, Ryanair became the first airline in the world to try to consign paper boarding passes to the… The post Ryanair Softens Stance On Paper Boarding Pass Ban After European Regulators Put Airline On Notice appeared fi…
Ryanair warned it cannot refuse boarding with physical boarding passes
Ryanair must refrain from preventing the boarding of passengers with confirmed reservations who do not have a digital boarding pass, as well as from imposing fees for the use of the physical boarding pass, according to ANAC – the National Civil Aviation Authority.
“The ANAC communicated to the carrier concerned [Ryanair] that it should effectively refrain from any behaviour that prevents the ship of passengers with a reservation confirmed in a flight (and `check-in` carried out), because they are not digital ship card holders”, he pointed out in communication. According to ANAC, the airline should also not impose tax payments for the acquisition and use of board cards on paper.
"The ANAC communicated to the carrier concerned [Ryanair] that it should effectively refrain from any behaviour that prevents the ship of passengers with a reservation confirmed in a flight (and 'check-in' carried out), because they are not digital ship card holders," he pointed out. According to ANAC, the airline should also not impose tax payments for the acquisition and use of board cards on paper. Read also:
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