US EditionReaders Write: Self-Service in Health IT: More than a Fancy Kiosk – HIStalk
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Readers Write: Self-Service in Health IT: More than a Fancy Kiosk – HIStalk
Self-Service in Health IT: More than a Fancy KioskBy Sriram Devarakonda Sriram Devarakonda, MSEE is CTO at Cardamom. Self-service first emerged in the consumer space, where it was designed to offer a frictionless, user-controlled experience. Whether buying a soda from a vending machine, ordering a burger at a kiosk, or depositing a check via mobile app, self-service is no longer a novelty — it’s an expectation. The goal? Empower customers with s…
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