US EditionIndiGo Crisis: Govt Says Flights to Normalise From Midnight; Airline Apologises to Passengers
IndiGo faces a serious operational crisis causing over 500 flight cancellations nationwide; government and DGCA implement 24x7 monitoring and regulatory exemptions to restore stability.
- IndiGo apologised after halting all departures from Delhi Airport until midnight on Friday, while the Ministry of Civil Aviation said operations should stabilise by midnight tonight.
- Following a system-wide reboot on December 5, IndiGo said it faced a serious operational crisis that caused mass cancellations, long queues, and disrupted over 500 flights nationwide.
- Automatic refunds and expanded support systems will assist passengers, with IndiGo arranging thousands of hotel rooms, surface transport, food, snacks, and special lounge access for senior citizens.
- The Ministry of Civil Aviation has issued two urgent directives and set up a 24x7 control room, while the DGCA granted a one-time exemption until February 10, 2026.
- Data from MakeMyTrip shows last-minute fares doubled, with Delhi–Bengaluru crossing Rs 40,000 and some exceeding Rs 80,000, while prices should ease by December 9.
18 Articles
18 Articles
IndiGo says cancellations dropped below 850 flights on Saturday — ‘Teams focused on stabilising schedules’
IndiGo is working to stabilise operations amid mass cancellations and delays affecting thousands of passengers. The airline claimed drop in cancellations and anticipates more improvement over the next few days.
Amid the IndiGo crisis, according to government sources, PM Modi has been fully briefed on the situation. The PMO is in direct contact with IndiGo CEO Peter Elbers and is exerting pressure to restore normal flights as soon as possible.
The Print
ChiniMandiCivil Aviation Ministry directs IndiGo to complete pending passenger refunds by Sunday
It also instructs airlines to waive rescheduling fees for affected passengers. Delays or non-compliance in refunds will face immediate regulatory action, ministry warns.
With initiation of various operational steps, flight schedules expected to return to normal by tomorrow: Civil Aviation Minister Naidu.
Read more about With initiation of various operational steps, flight schedules expected to return to normal by tomorrow: Civil Aviation Minister Naidu. on Devdiscourse.
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