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Premier Calls for Official Investigation Into Nova Scotia Power’s Billing System
Premier Houston urges regulator to investigate billing after cyberattack exposed 280,000 customers' data and led to inflated estimated charges, aiming to protect residents from utility's financial failures.
- Premier Tim Houston asked the provincial regulator to review Nova Scotia Power's billing since the March cyberattack, saying `The cyberattack was the not the fault of Nova Scotians, yet they are bearing the financial consequences of NSP's operational shortcomings.`
- The utility's explanation centers on failed remote meter readings and Nova Scotia Power said personal and financial data for 280,000 ratepayers was accessed as early as March 19.
- Residents report consecutive charges and unexplained spikes, with Danielle Fraser, Westville, N.S., town council member and Facebook group founder, noting poor communication and filing an energy-board complaint.
- Houston cautioned that billing errors could amount to regulatory and securities fraud, while Nova Scotia NDP said the premier's call does not go far enough.
- The NDP criticizes the government for removing 13,000 people from heating assistance and cutting a $200 rebate, while Houston urges a regulator review of power billing since March.
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Nova Scotia Power dismisses premier's claim that utility could be breaking regulatory laws
Nova Scotia Power has responded to Premier Tim Houston's stinging letter to the chair of the utility board, calling for an investigation and asking why, after the cyberattack, some customers have been overbilled.
·Canada
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Premier calls for official investigation into Nova Scotia Power’s billing system
Premier Tim Houston, after saying he was considering fining Nova Scotia Power over its handling of the cyberattack last spring, is calling for an official investigation into the utility’s billing system.
·Canada
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Premier asks regulator to formally investigate overbilling by Nova Scotia Power
Premier/Energy Minister Tim Houston is asking the Nova Scotia Energy Board to launch formal investigation into fairness and legality of “estimated” bills received by as many as 100,000 Nova Scotia households.
·Halifax, Canada
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Coverage Details
Total News Sources15
Leaning Left6Leaning Right2Center3Last UpdatedBias Distribution55% Left
Bias Distribution
- 55% of the sources lean Left
55% Left
L 55%
C 27%
R 18%
Factuality
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