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NZD $12 billion at risk for retailers as shoppers shun bad service

New Zealand retailers risk losing NZD $12 billion this peak season as almost half of consumers shun businesses after one bad experience.

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The Christmas season is traditionally the most important time of the year for retailers. This year, the prospects are bad.Due to the economic crisis in Germany, Christmas gifts are expected to be a little more modest in many families this year: Only a minority of 10 percent of retailers expect a good Christmas business after a company survey by the Munich Ifo Institute. Thus, almost half expect average sales, a quarter expect a bad business. "Ma…

·Germany
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The Christmas decorated downtown of Hanover. Many retailers fear this year a bad Christmas business. (symbol picture)

The Christmas season is traditionally the most important time of the year for the retail trade. This year the prospects are mau.

The Christmas season is traditionally the most important time of the year for the retail trade. This year the prospects are mau.

The Christmas season is traditionally the most important time of the year for the retail trade. This year the outlook is bad.

The Christmas season is traditionally the most important time of the year for the retail trade. This year the prospects are mau.

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IT Brief New Zealand broke the news in on Wednesday, November 26, 2025.
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