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Nationwide Pledges to Keep All Surrey Branches Open Until at Least 2030

Nationwide will maintain 696 branches, citing increased usage with 33% of current accounts opened in branches, supporting vulnerable and younger customers.

  • Nationwide Building Society pledged to keep each of its 696 Nationwide and Virgin Money branches open until at least 2030, operating the UK's biggest single-brand banking network with 605 branches.
  • Last year Nationwide Building Society bought Virgin Money and extended the society's branch promise to include the acquired branches for at least two more years.
  • A rise in local branch use is visible as branches host dementia clinics, digital lessons, and safe spaces, with 33 branches becoming the last in town since January, and over one in 10 new student accounts opened in branch.
  • Keeping branches open preserves face‑to‑face services for vulnerable and older customers, while Nationwide will maintain branches alongside investment in online and telephone channels.
  • Despite sector closures, the society reported a third of current accounts and about a fifth of savings accounts were opened in branches in the six months to the end of September, with volumes up compared with a year earlier.
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BBC News broke the news in United Kingdom on Wednesday, November 12, 2025.
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