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Published 1 year ago

Lori Borgman: Click, buy, return, the new norm

Summary by Ground News
Lori Borgman: I sometimes wonder what my return rate is on the merchandise I buy online. She says it's not my fault they have incentivized returns. Borgman says the husband is incapable of making a return. He is of the "if you bought it, you should be stuck with it" mindset, she says.

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