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Japan Airlines trials humanoid robots as ground handlers

The two-year trial will test Chinese-made robots for luggage and cargo work as JAL seeks to ease labor shortages and reduce workers’ burden.

  • On Monday, Japan Airlines and GMO AI & Robotics announced a two-year trial at Tokyo's Haneda airport starting in May, deploying humanoid robots for ground handling tasks like moving cargo containers.
  • Japan's aviation sector faces significant staffing pressure due to an increase in inbound tourism coupled with a declining working-age population, struggling to fill roles for its 4,000 ground handling staff.
  • GMO President Tomohiro Uchida stated, "While airports appear highly automated and standardized, their back-end operations still rely heavily on human labor and face serious labor shortages." The 130cm-tall Chinese-made robots operate within existing facility layouts.
  • JAL Ground Service President Yoshiteru Suzuki said replacing physically demanding tasks with robots "is likely to inevitably reduce workers' burden, providing significant benefits to employees," though safety management will remain human-led.
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Kyodo News+ broke the news in Japan on Monday, April 27, 2026.
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