Published 2 years ago

DGCA imposes Rs 5 lakh fine on IndiGo for denying boarding to specially abled child

Summary by Ground News

The boy was denied permission to board the Ranchi-Hyderabad flight as he was visibly in panic. The DGCA had on May 9 formed a three-member team to investigate the incident. "It has been observed that the handling of the special child by the Indigo ground staff was deficient and ended up exacerbating the situation," it said.

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Times of India

DGCA fines IndiGo Rs 5 lakh for denying boarding to specially-abled child

The regulator stated that the airline was found deficient in dealing with the situation.

2 years ago·India

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News18 India

IndiGo Fined Rs 5 Lakh by DGCA for Denying Boarding to Specially-Abled Child

IndiGo had denied boarding to a specially-abled child at Ranchi airport on May 7 following which the DGCA formed a three-member team to investigate the incident

2 years ago·India

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The Hindu

DGCA imposes ₹5 lakh fine on IndiGo for denying boarding to specially-abled child

Action after DGCA probe which found ground staff “deficient” in their handling of the passenger

2 years ago·India

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NDTV

IndiGo Fined Rs 5 Lakh For Not Allowing Boy With Special Needs On Board

IndiGo airlines has been fined Rs 5 lakh for not allowing a boy with special needs to board a flight from Ranchi.

2 years ago·New Delhi, India

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Hindustan Times

DGCA imposes ₹5 lakh fine on IndiGo for denying boarding to special needs child

DGCA said that special situations deserve extraordinary responses but the airline staff failed to rise up to the occasion and in the process committed lapses in adherence to the letter and spirit of the Civil Aviation Requirements (Regulations).

2 years ago·New Delhi, India

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Indian Express

IndiGo fined Rs 5 lakh for not letting special needs child board

The incident happened on a Hyderabad-bound flight, on May 7, 2022, and was brought to light in a Facebook post by a passenger at the airport who was waiting to board another flight.

2 years ago·India

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