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Financial News Network - IRS to roll out Salesforce AI agents following workforce reduction: report
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IRS Moves Forward With Salesforce AI Agent Implementation After Workforce Reductions
The Internal Revenue Service (IRS) is increasing its use of artificial intelligence tools following significant staffing reductions earlier this year. According to FOX Business, the agency is preparing to deploy Salesforce-powered AI agents across several divisions. The move is part of a broader effort to update long-standing internal systems after workforce cuts that eliminated roughly 12,000 staff. The technology, developed through Salesforce’…
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