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EnergyAustralia fined $14m over misleading price statements

Summary by Energy Source & Distribution
The Federal Court has ordered EnergyAustralia to pay $14 million in penalties for making misleading statements to hundreds of thousands of consumers about electricity prices, and failing to provide mandatory information required by the Electricity Retail Code (the Code). EnergyAustralia admitted it had breached the Australian Consumer Law and the Code in its communications sent between 20 June and 12 September 2022 to around 566,000 consumers ab…

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Energy Source & DistributionEnergy Source & Distribution

EnergyAustralia fined $14m over misleading price statements

The Federal Court has ordered EnergyAustralia to pay $14 million in penalties for making misleading statements to hundreds of thousands of consumers about electricity prices, and failing to provide mandatory information required by the Electricity Retail Code (the Code). EnergyAustralia admitted it had breached the Australian Consumer Law and the Code in its communications sent between 20 June and 12 September 2022 to around 566,000 consumers ab…

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EnergyAustralia hit with $14M penalty for misleading consumers about prices

Save (0) Please login to bookmarkClose Username or Email Address Password Remember Me In a first, EnergyAustralia has been ordered to pay $14 million for breaching the Electricity Retail Code by misleading customers about prices. Subscribe for instant access to all Lawyerly content.Already a subscriber? Username or Email Address Password Remember Me Lost your password?Contact us to enquire about grou…

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