Published 1 year ago

Cotati post office, ranked No. 1 in California, navigates holiday stress with a smile

Summary by Ground News

The Arturo L. Ibleto Post Office Building in Cotati was recently ranked the No. 1 post office in the western U.S. It received no less than a 100% rating in 42 different surveys in the last five years. Secret shoppers rate a post office's cleanliness, whether its lobby is stocked, the quality of its U.s. flag outside.

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The Press Democrat

Cotati post office, ranked No. 1 in California, navigates holiday stress with a smile

“We try to read the minds of our customers,” Sarath Seth-Luehs, the office’s lead clerk, said with a laugh. “We try to educate them and help them understand what they need.”

1 year ago·Sonoma, United States

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