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Cause of Southern Trust IT system crash to be revealed in New Year

Summary by Armagh I
A senior Southern HSC Trust official has confirmed the root-cause of the major IT outage, which paralysed the new ‘encompass’ electronic care record on September 17, has now been identified – only she can’t reveal what it was just yet due to “commercial sensitivities”. Addressing the board of the Southern Health and Social Care (HSC) Trust on Thursday, November 27, Elaine Wilson, director of Planning, Performance and Informatics, was in a positi…
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Armagh i broke the news in on Saturday, December 6, 2025.
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