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CarMax Orders Employees Back to Office; Terminates CEO

CarMax’s shares dropped 24%, marking the lowest since 2012, amid an 8% to 12% unit sales decline and leadership changes to address ongoing business challenges.

  • On Thursday, CarMax announced the unexpected departure of CEO Bill Nash, prompting shares to fall more than 10% in premarket trading amid a 50% stock decline this year.
  • After mid-2022 price cuts, CarMax Inc. reported weaker results as used-vehicle CPI showed a 10% decline, forcing revenue and profit shrinkage.
  • The board appointed David McCreight as interim CEO and named Tom Folliard interim executive chair, with changes effective Dec. 1 focusing on sales, profitability, and cost reduction.
  • CarMax Inc. warned of lower revenue and earnings including an 8% to 12% unit sales decline, a 9-cent charge per share and layoffs, while Carvana gained 52% this year.
  • The decline puts CarMax Inc. in a group of deeply damaged stocks with an 80% decline from November 2021 peak as peers Vroom and Shift Technologies filed bankruptcy; CarMax's dynamic pricing drew scrutiny.
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Auto Remarketing broke the news in on Thursday, November 6, 2025.
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