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Booking.com warns customers after major data breach hits reservations

The company reset reservation PINs and warned customers to watch for phishing scams after unauthorized parties may have accessed booking details.

  • On Monday, April 13, 2026, Booking.com warned customers that "unauthorised third parties" may have accessed personal information, including names, emails, addresses, and phone numbers linked to reservations.
  • Phishing attacks targeting travelers surged 900 per cent in 2024, prompting heightened security concerns across the travel industry. The National Anti-Scam Centre reported that "phishing swindled victims of more than $31 million last year."
  • Booking.com issued new reservation PIN numbers "to keep your booking secure" and cautioned users that the company will never request credit card details "by email, over the phone, through text or WhatsApp."
  • Steve Atkin from Port Macquarie, New South Wales, reported being defrauded of $100 after a scammer impersonating a Booking.com agent contacted him following a Bali accommodation booking, calling it "a very painful process."
  • Booking.com operates more than 28 million accommodation listings worldwide, connecting travelers across hundreds of countries, while the company pledges to "continue to enhance and extend the robust security measures" protecting user reservations.
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Booking.com's booking platform has suffered a cyber attack that could have allowed unauthorized access to its customers' data, according to the company itself after detecting a “suspicious activity” that would have affected several bookings.

Lean Right

The Booking.com booking platform suffered a cyberattack that could have allowed unauthorized access to customer data, according to the company itself after detecting a “suspicious activity” that would have affected several bookings.Booking.com, based in the Netherlands, sent an email to users to warn them that “unauthorized third parties” might have accessed information associated with reservations, including names, physical and mail addresses, …

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The Booking platform has notified its users of the theft of personal information in relation to their reservations after suffering a cyber attack by “unauthorized third parties”. “We recently detected suspicious activity that implied that unauthorised third parties could access certain booking information from some customers,” explained the hosting platform in a statement. The data displayed may include details of the reservation and names, emai…

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Sir Chandler broke the news in on Sunday, April 12, 2026.
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