Banks Turn to AI Supervisors as Agent Use Surges

Capgemini: Banks and Insurers Deploy AI Agents to Fight Fraud and Process Applications, With Plans for New Roles to Supervise the AI

PARIS--(BUSINESS WIRE)--Nov 12, 2025-

Banks turn to AI supervisors as agent use surges

Financial institutions are rapidly deploying AI agents in pursuit of billions in economic value, according to Capgemini.

Two-thirds Of Finance Firms Use Suppliers For AI Agent Development - Cybernoz - Cybersecurity News

Banks and insurance companies are more likely to work with suppliers to develop artificial intelligence (AI) agents than develop them in-house. Two-thirds of more than 1,000 respondents to Capgemini Research Institute’s World cloud report in financial services 2026 said they work with external partners for AI expertise and cloud-based platforms. For example, health insurance provider Vitality has recently deepened its ties with Google through th…

Legacy tech leaves UK banks trailing in AI

Discover why UK banks are falling behind FinTechs in AI adoption. Read SaaScada’s insights and learn what’s needed to catch up.

SmartSearch comments on new wave of bank impersonation fraud

Banks accelerate AI deployments as agentic tools gain traction