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AI Expected to Resolve 50% of Service Cases in India by 2027: Salesforce Research

Summary by Express Computer
Salesforce announced findings from its latest  State of Service report, revealing that AI is no longer just automating routine tasks; it is transforming how service teams work, grow, and deliver customer experiences. The post AI expected to resolve 50% of service cases in India by 2027: Salesforce research appeared first on Express Computer.
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Express Computer broke the news in on Wednesday, November 12, 2025.
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