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Social Security retirement trust fund may be depleted in 2032, new trustees report finds
Bisignano says phone wait times are down 75% and the agency has served 50% more people as lawmakers question SSA service cuts.
- On Wednesday, Social Security Administration Commissioner Frank Bisignano will testify before the House Ways and Means Committee, highlighting service improvements and criticizing his predecessor's requirement for field office appointments.
- Bisignano assumed his role following leadership exits and false allegations that millions of dead people were receiving benefits; he now contrasts his flexible approach with the prior appointment mandate.
- In advance of the hearing, Bisignano reported the SSA cut phone wait times by 75% and served 50% more people, with roughly 2,000 employees reassigned last year to direct-service roles.
- The American Federation of Government Employees Council 220 claims offices in Montana and Texas face severe understaffing; Bisignano countered that no field offices have closed and the agency meets clients flexibly.
- Critics argue recent service gains rely on temporary staffing shifts rather than permanent solutions, while the SSA Inspector General continues identifying ongoing errors in benefit administration and claims processing.
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After Long Waits at Social Security Administration, Its Chief Says ...
·Washington, United States
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Associated Press News+19 Reposted by 19 other sources
After long waits at the Social Security Administration, its chief says things are getting better
After complaints about staffing cuts and long waits to get help at the Social Security Administration, its commissioner says things are getting a lot better.
·New York, United States
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Total News Sources22
Leaning Left8Leaning Right3Center10Last UpdatedBias Distribution48% Center
Bias Distribution
- 48% of the sources are Center
48% Center
L 38%
C 48%
14%
Factuality
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