Published 2 years ago

A dispatch system error led to a 5-minute delay in the Waukesha Fire Department's response to a fatal fire, officials say

Summary by Ground News

The city of Waukesha's computer-aided dispatch system led to as much as a 5-minute delay in the response to the fatal apartment fire Tuesday morning. The fire department alerted dispatch that they had not received the station alert. About a minute later, a dispatcher manually overrode the system to sound the alerts in the stations. The city is launching an investigation into what caused the error and delay.

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KRDO

Officials: Dispatch system error delayed response time in deadly apartment fire

By WDJT StaffClick here for updates on this story WAUKESHA, Wisconsin (WDJT) — The Waukesha officials are investigating an error they say caused a delay in the response to a fatal apartment fire near Lambeth and Haymarket Road Tuesday, March 8. In a news conference Wednesday, Waukesha fire and police officials said they identified an issue in the computer-aided dispatch system. They say the software did not alert the fire stations as designe…

2 years ago·Colorado Springs, United States

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Journal Sentinel

A dispatch system error led to a 5-minute delay in the Waukesha Fire Department's response to a fatal fire, officials say

An investigation has been opened into an error that caused a delayed fire response to the fatal Waukesha fire on Tuesday, March 9.

2 years ago·Milwaukee, United States

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Fox 6 now

Waukesha apartment fire; computer error delayed response, chiefs say

The error delayed response by roughly five minutes. It may not sound like much, but it has one woman wondering what it could have meant for her parents.

2 years ago·Milwaukee, United States

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CBS58

Waukesha officials: Dispatch system error delayed response time in deadly apartment fire

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A dispatch system error led to a 5-minute delay in the Waukesha Fire Department's response to a fatal fire, officials say

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Officials: Dispatch system error delayed response time in deadly apartment fire

Officials: Dispatch system error delayed response time in deadly apartment fire

A dispatch system error led to a 5-minute delay in the Waukesha Fire Department's response to a fatal fire, officials say

A dispatch system error led to a 5-minute delay in the Waukesha Fire Department's response to a fatal fire, officials say

Waukesha apartment fire; computer error delayed response, chiefs say

Waukesha apartment fire; computer error delayed response, chiefs say

Waukesha officials: Dispatch system error delayed response time in deadly apartment fire

Waukesha officials: Dispatch system error delayed response time in deadly apartment fire

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