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A CIO’s roadmap to fix America’s least connected city

Summary by CIO
Brownsville knew it had a major technology problem. The city’s data center infrastructure was outdated, there were no technology-related workflows or policies, and city staff and citizens were hamstrung by constant downtime and connectivity issues. Not only did this create a performance problem, it also created security problems, says Jorge Cardenas, the southern city’s CIO. “Everything was running like a very small shop, but for a city of this …
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CIO broke the news in on Friday, November 14, 2025.
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